Terms and Conditions
Contract
In paying your deposit you are deemed to have read and accepted the following
terms and conditions which form the contract between you, the Charterer and
Sailing in Italy (hereinafter called “the Company”).
Holiday Payment
A deposit of 25% of the holiday cost (excluding security deposit) is required
to confirm the booking. The balance of the holiday cost must be paid to the
Company by cheque or bank transfer no later than eight weeks prior to the
holiday start date. If the balance is not received on time then the Company
reserves the right to cancel the holiday and retain the deposit. The full
holiday cost must be paid immediately if the booking is made within eight weeks
of departure.
Cancellations
Must be made by the signatory who booked the holiday. The cancellation fee will
depend on the period of time between cancellation date and your departure date.
The charges listed below will apply from the date that the Charterer’s
instruction to cancel is received by the Company.
Period prior to departure |
Cancellation Charge |
||
8 weeks |
Deposit only |
||
4-8 weeks |
60% of holiday price |
||
2-4 weeks |
80% of holiday price |
||
Less than 2 weeks |
100% of holiday price |
Wherever possible, the Company will do all it can to accommodate
changes made to a confirmed booking.
Personal Insurance
All members of the charter party must take out personal holiday/travel
insurance. This is a sporting activity holiday so you should purchase a policy
that offers the appropriate level of cover. The Company will not be liable for
any cover it may not provide.
The Company shall have no liability for death or personal injury suffered by
the Charterer or any members of the charter party, unless this is caused by the
Company’s negligence.
The Company’s Responsibilities
If the yacht is not available upon your arrival, then accommodation will be
provided by the Company until it is ready to board. If the delay exceeds 25% of
the charter period, the Charterer or Company will be at liberty to treat the
charter as terminated and a full refund of the holiday payment will be made by
the Company. Thereafter, the Company will not be liable for any other
compensation resulting from curtailment of the charter.
Should failure or breakage occur during your charter, the Company will do
everything it can to remedy the problem quickly and efficiently. However, the
Company shall not be liable for any loss, delay or inconvenience caused to the
charter party due to any reason beyond its control.
If the Company cannot provide the contracted facilities it will contact the
Charterer to discuss alternative arrangements. If it is unable to provide an
acceptable alternative, or if circumstances arise beyond its control, it may be
necessary to cancel the holiday before departure. In this case it will refund
in full all monies paid by the Charterer.
Charterer Responsibilities
No previous sailing experience is required for skippered charter holidays
although on occasion at least one member of the crew might be expected to
assist in handling the yacht according to the skipper's instructions.
In booking this holiday the Charterer and charter party members accept that
sailing holidays contain an element of risk, and participation in this activity
is your decision. The skipper is responsible for the safety of the vessel and
its crew at all times and his instructions must be obeyed.
Complaints
The Company will do all it can to make sure its Charterers have the best
possible holiday. Any complaints should be raised the same day so that they can
be handled immediately.
If a complaint has not been satisfactorily dealt with or has not been raised
during the holiday, then it should be made in writing to the Company not more
than fourteen days following the end of the holiday. Complaints sent to the
Company beyond this fourteen day period cannot be entertained.
This agreement is made subject to Italian Law.
Click the link if you would like a pdf version of the Terms and Conditions